The Questions:

1. How can I be sure that you are not scammers ?
2. How to place an order ?
3. Is there a minimum order amount limit ?
4. How and where do you ship your products ?
5. Are there side-effects of steroids ?
6. Do you guarantee delivery ?
7. In how days do i receive my purchase ?
8. When can I see the expected arrival date of my package ?
9. Is a signature required on arrival ?
10. My package is late, what should I do ? / How much I have to wait ?
11. Do you offer domestic shipping ?
12. Is your packing discreet, what about customs, what if the package is seized ?
13. What does it mean Semi-shipped ?
14. Free shipping ?
    
15. Do you provide tracking numbers? / Are the packages trackable?

The Answers :

 1.  How can I be sure that you are not scammers ?

We are an official supplier of Geneza Pharmaceuticals (you may check us on their official website, here is the link: http://www.genezapharmaceuticals.com/ ), Balkan Pharmaceuticals (you may check us on their official website, here is the link: http://www.balkanpharmaceuticals.com/) , Sciroxx (you can check us there too: http://www.sciroxx.com/checksupplier.php) so if you want you may check us at their official website.

  2.  How to place an order ?

At first it is necessary to sign up, using this link: http://www.massroids.com/join/. After signing up an account will be created in our database and we´ll be able to check your order status any time. Once the account is created you'll have to log in, in order to be able to purchase anything you see available on the site. We have different categories of products,they are situated on the top left side of the website. When you see the needed product, just enter the required amount in the field near its name and click on "Buy Now". You´ll be redirected to the "Shopping Cart manager", in case you will want to add more products to your shopping cart you'll have to click on "Continue Shopping", but if the ordered products are enough, click on "Update Shopping cart" and then on "CheckOut" button. After that, the terms and conditions will be displayed, you'll have to accept them all if you really want to purchase, then just click on "Continue" button. A new submission form will be displayed. There you need to enter the information related to your address. Please take care to fill in correctly all the required data as it is very important, we won't make reshipping if the package is sent to a wrong address. Once you are done with the address, click on "Continue", check again if the address is well spelled and continue. At this point you´ll have to see the status of your order, which should be unpaid and pending as you haven't paid for it yet. If you want to keep the order and pay for it later you may leave the payment section and send the payment later. In case you really want to pay for it , choose the desired payment option and see the "Payment instructions" from F.A.Q.

                                                   

3.  Is there a minimum order amount limit ?

We've designed this store especially for your comfortable and easy usage, so we haven't fixed any minimum order amount limit. You are free to order whatever you want and in any amount you want. Feel free to place your order and we'll be glad to take care of the rest.

4.  How and where do you ship your products ?

We can ship anywhere in the World. You will receive your products in a plain, simple or discreet package.

5.  Are there side-effects of steroids ?

There are short and long-term side-effects of steroids. We strongly advise you to become knowledgeable on and aware of all steroid side-effects before starting to use steroids. When used smartly, many side-effects can be avoided.

6  .  Do you guarantee delivery ?

Of course we do, we are responsible for each order ever placed. We guarantee the fact of your possession of the ordered product. So if it doesn't come in 24 days after the expected date for the international section and 15 days for the domestic one, you have to let us know and well reship it with no cost.

7.  In how days do i receive my purchase ?

In around 5-12 days.

8.  When can I see the expected arrival date of my package ?

On the right side of the website you can see the user menu, click on "My orders" and all the orders you make are displayed there. Click on "More info" near the order you need and you´ll be able to see all the info about it.

9.  Is a signature required on arrival ?

We are providing registered mail service, so in order you should sign for the package, but this is not a reason to get worried, the only difference is that the registered package is tracked, the rest of the procedures are exactly the same as for the regular mail.

 10.  My package is late, what should I do ? / How much I have to wait ?

It is normal that mail delays occur from time to time as the mail service is not stable.
The delays are usually not big but in the case a big delay occurred, we'll have to ask you to contact us through ticket.
After that you'll get further instructed.

 11.  Do you offer domestic shipping ?

Unfortunately, we do not offer domestic shipping. All our products are being shipped internationally.

  12.  Is your packing discreet, what about customs, what if the package is seized ?

We take care a lot of our security system and the packing of the products is as discreet as possible, that's why the success rate of arrival and customs trespassing is great.
In the case a package is seized we guarantee that we'll reship it after we saw the seizure letter from customs or FDA.Please contact our Seizure documents and Orders.

  13.  What does it mean Semi-shipped ?

That means that we've released your order and began to ship it. One part of it has already been sent and is on the way to you, the rest of the order is still being processed and will be shipped within 24 hours after the first one left.

  14.  Free shipping ?
  


We offer Free Shipping on orders over $ 600.

  15.  Do you provide tracking numbers? / Are the packages trackable ?

We are using different mail services, most of the packages are trackable but the info is often not displayed. We are not allowed to provide tracking numbers according to our security policy. Check your order history for expected dates.